Orchard Nursing & Residential Home
At a Glance
The information you need to decide whether this home warrants a closer look.
Nursing homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds57
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia
- Last inspected2023-03-30
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
Families mention how staff spend real time with residents, not just rushing through tasks. They notice the little things — who prefers their tea a certain way, who needs extra encouragement at mealtimes. The building itself is kept clean and tidy, though some have noted the rooms look different from the website photos.
The eight family priority themes
- Staff warmth55
- Compassion & dignity55
- Cleanliness55
- Activities & engagement50
- Food quality50
- Healthcare55
- Management & leadership65
- Resident happiness55
What inspectors found
Inspected 2023-03-30
Is this home safe?
Is the care effective?
The Effective domain was rated Good at the January 2026 inspection. This covers training, care plans, healthcare access, and food. No specific inspector observations or resident and family testimony are available in the published report text for this domain. The home's specialism in dementia care is declared in its registration, but no detail about dementia-specific training or practice is described.Is this home caring?
The Caring domain was rated Good at the January 2026 inspection. This domain covers staff warmth, dignity, respect, and support for independence. No specific inspector observations, resident quotes, or family testimony are available in the published report text. The Good rating indicates inspectors were satisfied, but the basis for that judgment is not visible in the published findings.Is the home responsive?
The Responsive domain was rated Good at the January 2026 inspection. This domain covers activities, individuality, and end-of-life care. No specific detail about the activity programme, individual engagement, or how the home responds to people's changing needs is available in the published report text. The home lists dementia as a specialism, but no description of dementia-specific responsive practice is included.Is the home well-led?
The Well-led domain was rated Good at the January 2026 inspection, representing an improvement from the previous Requires Improvement rating. Miss Piriya Suresparan is named as the nominated individual responsible at provider level for Flightcare Limited. No specific detail about the registered manager's tenure, governance processes, staff culture, or how the home learns from incidents is available in the published report text.
Source: CQC inspection report →
What the evidence base says
The home cares for adults of all ages who need nursing support, with particular experience supporting people living with dementia. For residents with dementia, the staff work to understand each person's unique needs and preferences. Some families have mentioned wanting to see more structured activities specifically designed for dementia care. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Orchard Nursing has improved from Requires Improvement to Good across all five inspection domains, which is a meaningful step forward. However, the published report contains very little specific detail, so this score reflects the positive trajectory rather than confirmed evidence across individual care themes.
Homes in North West typically score 68–82.The three-lens summary
What families tell us
Families mention how staff spend real time with residents, not just rushing through tasks. They notice the little things — who prefers their tea a certain way, who needs extra encouragement at mealtimes. The building itself is kept clean and tidy, though some have noted the rooms look different from the website photos.
What inspectors have recorded
The manager stays involved in the day-to-day running of the home and families say they're approachable when you have questions. However, some relatives have raised concerns about whether there are enough staff on duty to give everyone the attention they deserve, and there have been issues with residents' belongings going missing.
How it sits against good practice
Every family's care journey is different — visiting Orchard Nursing will help you decide if it's the right fit for yours.
Worth a visit
Orchard Nursing, on St. Mary's Road in Liverpool, was rated Good at its most recent inspection in January 2026, with all five domains (Safe, Effective, Caring, Responsive, and Well-led) rated Good. This is a significant improvement from its previous rating of Requires Improvement, which suggests the management team has made real changes. The home provides nursing care for up to 57 people, including those living with dementia, and is registered with a named nominated individual accountable at provider level. The main limitation of this report is that the published inspection text contains very little specific detail about what inspectors actually observed inside the home. This means the Good rating is confirmed, but the evidence behind it is not yet visible to families. Before choosing Orchard Nursing, visit in person and ask to see the staffing rota for the past week (not just the template), ask how many permanent rather than agency staff work on the dementia unit overnight, and observe how staff interact with residents in corridors and communal areas during your visit. The improvement from Requires Improvement is encouraging, but you should satisfy yourself that the changes are embedded rather than recent.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Orchard Nursing & Residential Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Orchard Nursing & Residential Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Liverpool care home where staff take time to know each resident
Orchard Nursing – Your Trusted nursing home
When you're looking for care in Liverpool, you want to know the staff will treat your loved one as an individual. Orchard Nursing focuses on building those personal connections, with team members who learn what matters to each resident. The home welcomes both younger adults needing support and older residents, including those living with dementia.
Who they care for
The home cares for adults of all ages who need nursing support, with particular experience supporting people living with dementia.
For residents with dementia, the staff work to understand each person's unique needs and preferences. Some families have mentioned wanting to see more structured activities specifically designed for dementia care.
“Every family's care journey is different — visiting Orchard Nursing will help you decide if it's the right fit for yours.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Orchard Nursing has improved from Requires Improvement to Good across all five inspection domains, which is a meaningful step forward. However, the published report contains very little specific detail, so this score reflects the positive trajectory rather than confirmed evidence across individual care themes.
Homes in North West typically score 68–82.The three-lens summary
What families tell us
Families mention how staff spend real time with residents, not just rushing through tasks. They notice the little things — who prefers their tea a certain way, who needs extra encouragement at mealtimes. The building itself is kept clean and tidy, though some have noted the rooms look different from the website photos.
What inspectors have recorded
The manager stays involved in the day-to-day running of the home and families say they're approachable when you have questions. However, some relatives have raised concerns about whether there are enough staff on duty to give everyone the attention they deserve, and there have been issues with residents' belongings going missing.
How it sits against good practice
Every family's care journey is different — visiting Orchard Nursing will help you decide if it's the right fit for yours.
Worth a visit
Orchard Nursing, on St. Mary's Road in Liverpool, was rated Good at its most recent inspection in January 2026, with all five domains (Safe, Effective, Caring, Responsive, and Well-led) rated Good. This is a significant improvement from its previous rating of Requires Improvement, which suggests the management team has made real changes. The home provides nursing care for up to 57 people, including those living with dementia, and is registered with a named nominated individual accountable at provider level. The main limitation of this report is that the published inspection text contains very little specific detail about what inspectors actually observed inside the home. This means the Good rating is confirmed, but the evidence behind it is not yet visible to families. Before choosing Orchard Nursing, visit in person and ask to see the staffing rota for the past week (not just the template), ask how many permanent rather than agency staff work on the dementia unit overnight, and observe how staff interact with residents in corridors and communal areas during your visit. The improvement from Requires Improvement is encouraging, but you should satisfy yourself that the changes are embedded rather than recent.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Orchard Nursing & Residential Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Orchard Nursing & Residential Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Liverpool care home where staff take time to know each resident
Orchard Nursing – Your Trusted nursing home
When you're looking for care in Liverpool, you want to know the staff will treat your loved one as an individual. Orchard Nursing focuses on building those personal connections, with team members who learn what matters to each resident. The home welcomes both younger adults needing support and older residents, including those living with dementia.
Who they care for
The home cares for adults of all ages who need nursing support, with particular experience supporting people living with dementia.
For residents with dementia, the staff work to understand each person's unique needs and preferences. Some families have mentioned wanting to see more structured activities specifically designed for dementia care.
Management & ethos
The manager stays involved in the day-to-day running of the home and families say they're approachable when you have questions. However, some relatives have raised concerns about whether there are enough staff on duty to give everyone the attention they deserve, and there have been issues with residents' belongings going missing.
“Every family's care journey is different — visiting Orchard Nursing will help you decide if it's the right fit for yours.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
